“Service, buffet and in room spa was excellent. There's a curtain instead of a toiler door which feels a little bit odd and is the only reason I didn't rate the experience 10/10”
“Good location, walking distrance to the pier and visitor center. Good room size and decent meals. Staff are friendly and helpful. Bonus - enjoy hot spring in the room”
“Resort hotel, nice pool, large room, comfortable beds. Hotel is not on lakeside so no view of Sun Moon Lake but is only a 5 minutes walk to town. Hotel has an onsite restaurant if you are too tired to walk to town for the local food.”
“The hot springs were amazing. Also the buffet dinner was delicious.”
“Very helpful staff, we missed breakfast the one day and they redeemed our voucher for an early lunch which they did not have to do and was very generous of them.”
“Great service during our whole stay. Good breakfast, great room with very nice bath. Very nice outside pools.”
“Staff were helpful sometimes a bit too helpful as they cleared your table as the restaurant would be closed for lunch in 45 mins over breakfast.”
“Staff is helpful in arranging shuttle to the intercity bus station”
“Very very nice hotel. The staff was professional and friendly. Hotel is located in a quite area but it only is a 5min walk to the busy area where the cafes and stores are. The room was large, clean and had an excellent hotspring bathtub. Highly recommended!”
“Great room and excellent facilities including pool area and entertainment room with play area for kids.”