Grand City Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that different policies and additional supplements may apply to bookings of more than 5 rooms. For more information, please contact the property directly.<br><br>Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.<br><br>Please note that the hotel does not accept third party payment by credit card. Please contact the hotel directly for assistance on third party payment by credit card.<br><br>Please note that for Non-Refundable bookings, individual credit cards are required for each room booking and total amount of room rates for the entire stay will be reserved on the given credit card after reservation made. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.<br><br>Please note that for any reservation under the standard cancellation policy, approval code will be obtained from the given credit card for guarantee purpose.<br><br>If you are making payment using another cardholder's credit card, please kindly provide the following to the hotel prior to your arrival:<br>1) Authorization letter with cardholder's signature<br>2) Copy of the cardholder's card (copy of front and back of card with cardholder's signature)<br><br>Please note that the hotel may contact the cardholder for verification purposes.<br><br>Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.<br><br>The hotel reserves the rights for final decision in case of any disputes.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Good location. Within walking distances to many restaurants and food outlets. Very convenient to travel by tram to everywhere.”
“The room was kept very clean all the times by houskeeeping. Mr. Eric Lung was very helpful in reception. He is highly appreciated.”
“The location was fine. It's closer to walk to Soho and Central from Travelodge than from this hotel. The view was okay. The staffs were okay, not exceptionally good, not the worst either.”
“Location is good, mtr is quite near, drug stores (pharmacy), food store, mcdonalds 24 all near”
“the hotel was clean and in a great locations. Staff was friendly.”
“Convenient location easy to get around to attractions in central region as well as hiking trial on Hong Kong island”
“Room square about 17 sq. m is much larger than usual offer in HK. The city center (Exchange square) is not so far. MTR and tram stations are near.”
“The staff for cleaning were doing a good job, they were very kind, also the reception girls were always very polite and helpful. The metro station is very near.”
“The location is probably what we want, close to the MTR station.”
“The room is enough for 2 adults and one child and good facilities”