Grand Hyatt Hong Kong
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hyatt Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please be informed that the waterfront promenade project is currently undertaking outside of the hotel which is at times visible and audible from the hotel.<br><br>Please note that children below 12 years old are not permitted to stay in the following room types:<br>- Plateau King Room with Smartphone<br>- Plateau King Terrace with Smartphone<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Nice rooms , good amenities in the room, friendly staff”
“We stayed at the Grand Hyatt for 2 nights on the way home from our honeymoon. The staff were very welcoming and helpful and went to the added length of leaving a welcome gesture on our room which was lovely. The facilities are excellent and the rooms are very clean. Would happily return.”
“The breakfast buffet was good and the croissants were the best thing on it. As matter of fact I am craving one right now!”
“Nice stuff doing good job. As it should be at this price level”
“Great Buffet for breakfast, fully worth it. Clean and spacious room, fully furbished. Efficient and professional staff. Great pool.”
“Wonderfully convenient location to the convention centre. Food was excellent with a lot of choice for all palettes. Even though the rooms are not that old, they are looking a little faded. Pity about the MTR construction site outside which has been going on for more than 5 years already.”
“Very good location near the water front - can walk into Central. Good sized room and design. Really comfortable bed. Staff friendly and helpful. Enjoyed the champagne bar and live jazz.”
“Everything is perfect. Special point for breakfast also !”
“We were celebrating my birthday and our 25th wedding anniversary. They surprised us with a birthday cake and champagne. A very nice personal touch. I ran into a staff personnel on the street and he even said hello to us and wished us a nice day.”
“We stayed in a club room and the extra cost was wellness spent money. The free champagne and snacks in the afternoon was excellent. The hotel is clean and perfectly situated to get around.”