Grand Mercure Puka Park Resort
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Mercure Puka Park Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 23:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 1 year stays free of charge in a child's cot/crib.
- All older children or adults are charged NZD 65 per person per night for extra beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
- Free!All children under 12 years stay free of charge when using existing beds.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 2% surcharge when you pay with a credit card.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Amazing location, felt like we were in the forest.”
“We like the situation amongst the tree tops. Staff were extremely obliging, especially Nisha who facilitated a change from our original chalet (No 6) which required a climb up a number of steps, to No 6, with fewer steps - I have had a double knee replacement and many of the steps on the property are hazardous (uneven pavers and edged with timber, on which I could slip (if damp) or trip. Good breakfasts with good coffee.”
“The team were outstanding in every way, from Reception to the Restaurant. Even if there had been any problems the Team would still bring us back. And at an exceptional price. Thank you for making our Anniversary special.”
“We really enjoyed the privacy of our chalet. Nestled into the bush, the only time we encountered any other guests was when we went to the restaurant for breakfast and dinner. Exactly what we were after in a romantic getaway. Parking is away from the accommodation and we were fortunate enough to be relatively close to the main buildings so not that far to walk. Staff are happy to ferry you around in the golf carts if you don't feel like the uphill walk. The restaurant is great, our package included breakfast which had a really good selection and we ended up with room service for dinner which was amazing. Staff couldn't be more helpful and professional. Definitely worth a return visit.”
“The staff was very friendly and helpfull. The food was amazing and the view surrounding the chalets/rooms were stunning.”
“We stayed in the Deluxe Room. It was very romantic :) I love how this resort is set in the bush and you can see the birds in the trees from your Balcony while having your morning cup of coffee. Lovely rooms.”
“Quite a unique location and great little Chalets to stay in.”
“Unique chalet in the forest. Hotel restaurant was good, with lovely views.”
“Our chalet was an oasis in the bush - beautiful. Dinner and breakfast in the Miha restaurant were excellent. Staff at reception, bar and restaurant were friendly and professional. Hope we can visit again for more than one night.”
“The spa was lovely and food was excellent. Bed very comfy and beautiful unusual setting.”