“The friendliness and helpfulness of the staff. They were superb and all went the extra mile for us”
“The breakfast was superb - I travel a LOT - and this has to rate as one of the best breakfasts I've had in a hotel.”
“The property was lovely inside and outside. Clean and tidy throughout. The property was always warm excellent location for shopping ”
“All the staff is very kind and helpful. The hotel has a characteristic atmosphere of the past and we really enjoyed it”
“Great Staff, very helpful and friendly ; confortable in general, very good location in front of rail station .”
“Extra helpful & friendly staff.Lovely comfy bed.Very clean.Rooms well soundproofed.”
“Very convenient for the rail station, staff pleasant to talk to and helpful. Room good layout and bed comfortable. Sunday morning cooked breakfast, so good.”
“Did not take evening meal in hotel but had cooked breakfast each morning, which was excellent in both quality and quantity. Facilities in bedroom and bathroom were well up to standard (but see below). All staff (without exception) were extremely pleasant and helpful throughout my stay.”
“The evening meal was excellent - a cordon bleu presentation ( I was told the Head Chef was on duty that evening), well, the presentation, taste, could not have been better at a 5 Star Hotel in London. Fantastic and compliments to that Chef of yours - hang on to him !!!! Your reception staff (the young South African lady) was fantastic, Perhaps I am a little biased being from CapeTown myself.”
“It was ok but a little bit dated and could do with a updating. Internet no good due to being open and not security being open. Staff very nice”