Grosvenor House Hotel and Apartments
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grosvenor House Hotel and Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged AED 360 per person per night in an extra bed.
- All children are welcome.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that all pre-paid reservations should be made through a secure link provided by the property. The link will be sent after the booking is made.<br><br>Please note that there is a mandatory New Year’s dinner charge of AED 1600 per person on 31 December 2017. Children aged 5 to 15 will be charged AED 800. This charge is not included in the room rate.<br><br>VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“From the moment you step into the property you're well taken care of. Staff were very welcoming and accommodating. The room was very nice and had everything that I needed. Room service was quick. Laundry service was excellent. Overall it was a very pleasant stay.”
“Very comfortable and clean . Staff are very welcoming and doing their best to help . The addition of a microwave will add extra comfort in the kitchen”
“A minimum, in my mind, that a good Hotel needs, is an exceptionally comfy bed and great shower. This ticked both those boxes.”
“the was apartment amazing we could definitely stay there again,”
“Customer service, friendliness, helpfulness was outstanding!!!”
“The hotel and staff were amazing Pillows were so comfy”
“Staff, staff and staff.. Amazing and outstanding attitude all time from all clearly they r well trained, well engaged . Ali in the reception was a grt man. They have 3 bars over there r really good.The bed and the pillow MY GOD soooo comfortable.This is my second time after i was 2015 and they keep amazing me”
“The service in every area of the hotel was excellent. The apartment was extremely spacious and the beds were really comfortable. This was our first time staying here but we will definitely return.”
“It is great hotel. It’s location is near JBR and marina.”
“Best stay I have ever had, this hotel always gets better and better. They have a lot of restaurants and bars and clubs only walking distance . They helped me rent a car with a very good price. It was my birthday and every day they gave me one bottle of red wine and one champagne bottle Really good service best hotel you can stay at very close to Jumerah too.”