Hamanako Royal Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hamanako Royal Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children under 2 years are charged JPY 3500 per night for children's cots/cribs.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children under 6 years are charged JPY 3500 per night for extra beds.
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Important Notice
- Shuttle buses from JR Maisaka Train Station leave at 11:15, 14:00, 15:00, 16:00<br>Buses leave from the Kitaguchi (North exit) Bus terminal. They run strictly on schedule, and reservation is not possible.<br><br>To eat dinner at the hotel, a reservation must be made at least 1 day in advance.<br><br>Pool is open from 16 July - 31 August, from 09:00-18:00 daily.<br>Guests with a tattoo may not be permitted to use the hotel’s pools, hot-spring baths or other facilities where the tattoo might be visible to other guests.<br><br>Additional fees apply to use of the pool and tennis courts.<br><br>Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The view from from the Room was good. Got big public onsen, shop, vending machine And restaurants. Nice to stay.”
“Large room. Shuttle service. Good gift shop/convenience store close to lobby.”
“Large rooms, comfortable beds and a good view. Good wifi, free shuttle to the train station. Easy and helpful checkout, even when we left early.”
“The Onsen! It looked really beautiful and the place was very clean. Water is hot, but not too hot (as experienced in other onsens) The food in the restaurants was really delicious.”
“Pleasant, helpful staff; pretty surroundings near a lake, free parking.”
“朝食がおいしかった 刺身のしょうゆ小鉢を気持ちよくお借りできました Bookingからラウンジでのドリンクがついており、朝ゆっくりできました”
“早餐非常豐盛且好吃，可以坐在窗邊享受大自然，但飯店給人感覺是華而不實，大廳非常華麗且莊重，服務人員也都很好，但進到房間時會感覺到老舊，沒有附設的除濕機讓人去除味道，冷氣也不是很好。窗外的風景在早上時欣賞很好，附近沒有店家，須開車10分鐘左右到達市區，可以看到湖但並不是在湖邊，飯店很好認出因為很突兀。溫泉可以去享受一番，設備還不錯。 Breakfast is rich and delicious, you can sit by the window and enjoy the breakfast with the nature. The hotel give us a feeling like it's beauty, but it doesn't, the lobby is big and sumptuous, the worker all nice, but the room is too old. There's no dehumidifier to clear the smell, and the air conditioning also not good to use. The view is good at morning, no store nearby the hotel, you should drive for 10 mins to get in downtown. You can remember the hotel cause it's lofty, but it's not close to the lake. You can enjoy the hot spring, it's good enough for us.”
“Das Frühstücksbuffet war sehr gut! Viel Auswahl und es war lecker.”
“夕食を別で付けたが13階で洋食、花火が見えて2人誕生日が近く対応も良く最高でした。金額は高めとなったがよかった。”
“安さ、ロビーの広さ、 子どもの可愛い洋服があったが 安かった。娘は、靴を購入。 売店も安いお土産がたくさんあった。”