“Loved that they had a driver on site to take you w/in a mile of the property. Staff was very accommodating and room was spacious and comfortable.”
“The staff, the location, the free shuttle, the size of the room, the interior of the hotel and the room decoration”
“The personnel at the front desk were fantastic!!! They were so helpful with all of our questions and make great recommendations for dining options and travel options to see things within New York City.”
“no food what so ever on the property that was odd. also check out tıme 11:00 a.m. policy did not leave a good impression on us, specially Sunday. When asked for extension they were not the most help full person, kept saying policy which does not mean much when you have three kids.”
“I don't usually give all excellents... but this place and staff was amazing! I'm not staying anywhere else when visiting.”
“Loved the hotel itself and the room, beautifully decorated and comfortable!”
“Great design and style, friendly helpful staff, very clean and bed and pillows amazingly comfy— alll the essential boxes checked yes!”
“the staff were wonderful roslyn and the girls were unique and the boys were great apart from the one on duty when we arrived ,he was nervous and was a bit off putting, we had a problem with the card machine and he charged there wrong account, no big deal but compared to the other staff he was strange. To be fair we never saw him again , The big plus for this place is the free taxi!!!!! wow,, we were going to a wedding reception in the Norman, and they took us and our friends to the venue in style!!!! Lovely rooms, clean, comfortable and quiet!! Agem in the heart of Brooklyn!!!”
“the hotel was very clean, and the staff very friendly”
“This jotel was home away from home! i love the fact that they have a personal driver for you to take you anywhere within a mile of the hotel!!!! This hotel is a MUST!”