Heritance Tea Factory
politiques
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Heritance Tea Factory accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!One child under 6 years stays free of charge when using existing beds.
-
Important Notice
- Please present the same credit card used to guarantee your booking when checking in or making payment at the property.<br><br>If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes)<br><br>Authorisation letter with cardholder's signature<br>Copy of the cardholder's card (front and back of card with cardholder's signature)<br>Copy of the cardholder’s passport or driver’s license<br><br>Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.<br><br>Please note that the Dinner cost for the 24th and 31st December 2017 would be USD 150<br><br>Peak Period (20th Dec. 2017 - 15th Jan. 2018)<br>Special Offer Policy: No Amendments, No cancellations can be made. The reservations made are non-transferable. If canceled, amended or no-show 100% of the total stay will be charged.
-
Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The location of the hotel and the serenity that comes with it is incredible. The decor in the old tea factory gives a very special feeling. Extremely cozy in the evening with fire rustling at multiple fireplaces all over the common areas. The room was beautiful and the attention to detail was perfect. Loved the welcome strawberries. The quality and choice of food at the restaurant was very good.”
“The situation of the hotel, on the top of an hill . The rehabilitation of an old tea factory into a very nice design using all originals materials .”
“Awesome location in the midst of a tea estate. Well done conversion of a tea factory to a hotel. Tea picking is a great activity.”
“Amazing place in outstanding surrounding. We did the nature walk of the area organised by the hotel - it was lovely. Had dinner in the steam train carriage - great experience! ”
“view from the first room and the size of the second room we were moved to.”
“The Location was superb. The Hotel itself has been beautifully made and the staff were extra helpful with all our needs.. Kudos..”
“Location. Decor. History. Food. Rooms. Staff. Everything about this hotel is just fabulous!”
“Location is superb. The service is impeccable and the renovation to a hotel was done wonderfully well. Yea plucking your was lots of fun”
“Beautiful converted tea factory to a wonderful hotel. The restaurant is amazing and the staff were very friendly.”
“What a fantastic hotel in a superb location! Such a unique experience and one we won't forget in a hurry. The drive up the mountain is not for the faint hearted but all is forgotten once you arrive at the doors surrounded by warm smiles and a cup of fresh hot tea. The rooms are lovely and luxurious and the buffet breakfast is the best I've had.”