“We stayed at Holiday Inn prior to the JFK 50 Mile. The staff was well educated when we checked in, informing us of the expo location, the pre-race dinner, as well as directions to the starting line the next morning. They informed us that breakfast would be ready at 4AM (two hours earlier than normal), just for the runners and spectators. We would definitely stay here again for another JFK 50!”
“The hotel was very clean and the staff was friendly. The breakfast was really good and lots to choose from. Hagerstown is pretty central to civil war sites such as Gettysburg, Antietam, Falling Waters, South Mountain, and Winchester. There’s also Manassas and the Civil War medical museum in Frederick, Md.”
“It appears that it was a new property. Everything was new, fresh and very well kept. The bedding was new, room was well-designed. Furniture was simple and comfortable. Everything appeared well run. Breakfast started at 6am. When we got down around 5:55am heading for a race, all breakfast items were set up which we did not expect. The staff was helpful. When she saw me heading out in a rush with food on a plate, she offered a container. We like the exercise room as well. It was small but well equipment. Also loved the coffee/tea station.”
“The staff hands down were awesome and so helpful with the check-in process. The pool area was beautiful. I believe when the remodel is finished, the hotel will be spectacular. It was very clean.”
“The first room we were in smelled a bit musty but the helpful staff at the front desk quickly changed our room. Good value for the money with restaurants very close by.”
“The rude staff as well as the lies from management about newly renovated hotel rooms.”
“Loved our stay and pool was great for the little one”
“Easy access to the hotel from the highway, pleasant welcoming staff, courteous and very friendly also.”
“Where to start...check in was a breeze. The front desk staff was friendly and professional. The room was very clean (I'm an extremely picky person about cleanliness). Since we had a pet room I expected it to have that pet smell, but I was met with a fresh room. The room was spacious! The bed was so comfortable as were the pillows. i was impressed with the keurig in the room!! That was a pleasant surprise. Checkout...easy and met with a smile. This was the best hotel I've stayed in thus far. In addition, this is certainly a pet friendly hotel. Thank you for an enjoyable stay.”
“Fast check-in, helpful staff, clean and confortable room, good outdoor areas for walking dogs, with station for clean-up.”