This Lubbock, Texas hotel is adjacent to the Main Event Entertainment Complex and Canyon West Shopping Center. It features an indoor pool, jacuzzi, and rooms with flat-screen TVs.Each accommodation at the Lubbock Holiday Inn Express includes a microwave, refrigerator, and coffee maker. A work desk and seating area are provided.An on-site gym and business center are part of this Lubbock hotel. A continental breakfast is served in the mornings. Laundry and dry cleaning services are available.Texas Tech University is less than 10 minutes from Holiday Inn Express Hotel & Suites Lubbock West. The Lubbock Civic Center is 6.8 miles from the hotel. Located in Lubbock, Holiday Inn Express & Suites Lubbock West is in a rural location and convenient to Ballet Lubbock and Texas Water Rampage. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
“The hotel staff was great. We booked a king suite for $214. When we got to the room it wasn’t a suite just a king room. I doubled check booking.com and I did book a suite. Went to to front desk and talked to the staff. She said that booking.com booked a king room with a upgrade to a king suite if it was available. Well guess what? It was not available so we were downgraded to a king room even though we paid for a suite. The lady at the desk said that booking.com has done that a lot lately. She was nice enough to take the rate from $214 down to $109. I do not plain on booking with booking.com if there going to treat us like that.”
“The bed was really comfortable. The breakfast was good and fully stocked”
“Well we loved the staff was really friendly,breakfast all you can eat was awesome,and just loved the room cause it felt like i was at home.I would stay here again.”
“Nothing. The worst experience we've ever had. Poor customer service and confusing online booking. WE booked in Sept 2016 for special graduation weekend. Rates already high. On arrival, told we only booked double bed room as "preferred" and that it wasn't guaranteed and they never had such accommodations even in September. We were not told this at that time.”
“The woman the checked us in was very professional and courteous.”
“Great breakfast buffet. Very comfortable bed. First floor room.”
“Free cookies are always a plus!!! And these cookies were good!!! Very pleasant staff who made sure that my family and me enjoyed our stay. Nicely ran place.”
“Loved this place and would be back. It was very convenient to the location we needed. Family was two minutes away. It was close to shopping and food... really enjoyed it here.”
“Everything was good. Plenty of scrambled eggs, sausage and bacon. The orange juice was good and did not have too much pulp. Allowed me to park my motorcycle under the canopy to get it out of the weather.”
“The hotel was very clean, staff was friendly and the beds were the most comfortable we have slept on ever.”