Holiday Inn Express & Suites Rocky Mount Smith Mountain Lake
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Holiday Inn Express & Suites Rocky Mount Smith Mountain Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Children's cots/cribs are not available.
- Extra beds are not available.
- There is no capacity for cots in the room.
- Free!One child under 19 years stays free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The room was nice and clean. Bed was very comfortable. Pillows were NICE. Our room had a mini kitchen/wet bar. Every little space in that area was also clean. The K-cup coffee maker was a huge plus for us. But to have the k- cups there with all the fixings...A+. We absolutely loved our room. Breakfast was delicious. Good variety. Pancakes, sausage, boiled eggs, veggie omelettes, yogurt, cereal, juices, and coffee. There was more. That's just what we ate. The staff was awesome. Sabrina herd we were going to the Ferrum football game. Knowing it was going to be cold. She led us to the hot chocolate and she wrapped still hot from the oven fresh chocolate chip cookies for us to go. That was awesome customer service. Location was great. Central location. 15-20 from Ferrum College.”
“The breakfast was great, the hotel/room was clean and nice”
“Breakfast was good, staff was friendly, rooms were comfortable and clean.”
“The bed was awesome and the nice lady prepared breakfast was sooo sweet ill never forget her!”
“Great cookies at check in. Excellent breakfast in morning: eggs, hot & cold cereal, pastries, juices, sausage & bacon , several coffee choices. Best comfy beds!!”
“The included breakfast was a good variety and very handy. We especially enjoyed the coffee, oatmeal, and cinnamon rolls. The staff members were very friendly and helpful.”
“Breakfast was really nice. Bonnee, the manager, was super accommodating. Very clean hotel.”
“Staff was excellent. There was work being done to hotel but was pleased about upgrades.”
“Desk desk personnel were very pleasant and the location of hotel was good”
“Plenty of pillows....nice staff... remodeling but still nice....”