“The staff at the reception was fantastic, very welcoming, accommodating and well spoken English, they helped us in any way they could. The room was very spacious and clean. Loved the interior. Highly recommend the Holiday Inn Alpensia Resort!”
“Room condition was great; clean, spacious and comfortable. It also has a balcony. We were there for Pyeongchang international music festival and the hotel was just anfew steps away from the concert hall.”
“The staff were great here. I had issues with my booking when we arrived, and they were very efficient and kind helping me to resolve the problem. Anytime we had questions, they were very friendly and helpful answering. The room we stayed in was very nice and comfortable.”
“Breakfast is at an additional KRW10,000, for a unimpressive spread of buffet. Resort location is fairly good, with a good selection of eateries on site.”
“The room was pretty big. Very comfortable for my family of 4. I liked the convenience of the shops, restaurants and the ski slopes to the property which was literally right next to our hotel. A bonus is the other amenities and attractions at this property. After we were tired and cold from skiing we went to the indoor water park located in the same area. If you forgot to bring bathing suits don't worry they have those for sale here. Just need to look around because it can be pricey. There is a theater here, Duty-Free, an arcade with older games, etc.”
“Love the place!! it's near ski field. The room I stay face to the ski field. It was lovely. The room was clean. I will come back for sure 😁😁”
“Excellent location - at the foot of the slopes, 2 min walk to rent equipment and get a lift ticket - hotel offers a 30% discount for both. Nice bright room with a beautiful view of mountain, comfortable bed and pillows, quiet and modern hotel. Free internet if you sign up for membership. Cant praise the staff enough - always eager to assist. We enjoyed our stay despite the few drawbacks.”
“The only thing that we were not satisfied is only the breakfast.”
“It is very near to the ski house , can ski in and ski out. Staff there can speak English , we don't have communication problem, also staff at concierge is very helpful to all your questions. Room is very clean, big with balcony, There are good enough restaurants in Alpensia for 3 to 4 days of holiday. It is suggested that if hotel can arrange free shuttle to small towns nearly for meals and simple shopping.”
“The staff are very professional and provides good service”