“Professional and friendly treatment, even arriving at 11:45 pm”
“Clean, good parking, efficient friendly check in & out, quiet, excellent bathroom, good bed, TV remote worked ”
“Everyone was very friendly on arrival. The room was lovely and clean. The bar/restaurant was great, food and service excellent. We had a great stay. Thank you very much.”
“The reception desk was very efficient. The room was clean, in good decorative order. Even though the hotel is next to the airport and there were Christmas parties going on I had a very quite night sleep.”
“everything was good I shall be returning in the spring of 2018”
“The breakfast was amazing. We were in Spain for a few days and our flight landed quite late for us to make the journey back to London so we decided to stay there for the night and the next morning we had a proper English breakfast. Cooked to perfection. There was so much variety and I guess we’d missed it because we didn’t enjoy the Spanish breakfast much.”
“Breakfast was yum Great location - next to airport and station”
“i liked the close proximity to the airpòrt. However i did not get my early morning wake up call at 4.00 am as requested but the porter very kindly accommpanied me to the airport - taking my case for me.”
“The staff are very good, on the whole. There are one or two members who seem to forget the adage that the customer is always right and, rather than accept an issue by resolving without comment, are perhaps a little defensive, or on occasion argumentative. The bar is good, although the guests often less so, but that's not the hotel's fault.”
“I was surprised at how good both the bar and restaurant were. All the staff were a pleasure to deal with. The added bonus was that the room had a view of the runway which was fun with no noise from the planes taking off!”