“The bed was SO comfortable. I am pregnant and I haven't slept that well in so long. The indoor pool was the perfect temperature. It was a short walk from the Hauptbahnhof, a short walk to the shopping. The setting was so nice and romantic on the water. And we loved the model ship displays in the hallways. The bathtub was nice and deep!”
“Staff helpful when we had problems with lost bags. Went out of their way to apologise. Room very comfortable and spacious. Great location as we needed to get to the main station. Close to the city centre. Safe area.”
“Staff provides feeling of quality that is often lost.”
“The location is close to the center, the room is spacious and comfortable beds.”
“spacious room with great bathroom. Comfortable bed and room amenities.”
“The Atlantic Restaurant is every bit as good as it claims. The chef excels at these classics. And our waiter was a very warm and charming and polished fellow. (The maître d’ was appropriately chilly but polished as well lol.) The valet who greeted our car was warm, helpful and made us feel welcome, as was the receptionist who checked us in. This was the extent of “warm” at the Kempinski. Breakfast is an arguably expensive affair, but lavish in every respect. Beautiful morning room. Beautiful linen. Very expansive and delicious buffet, and an extensive a la carte menu is avaible too if you are not fond of buffet dining.”
“I have been travelled a lot, but that was one of the best hotels i have been in. Large and clean rooms, friendly stuff. Location: 10min walking to the shopping streets, restaurants and clubs”
“Over all classy hotel, albeit a bit on the traditional side of Hamburg hotels. Specifics: comfortable bed, great food, quite room, fast free internet and cheap upgrade.”
“Compared to my last stay i was happy to get a refurbished room which corresponded to my needs and taste. I particularly appreciated the complementary water bottle upon arrival. The closet and the furniture was very tasteful.”
“Beautiful, modern mixed with old world charm. Excellent staff- bar and tea room were wonderful. I especially enjoyed, Michael- the pianist in the salon! He took many requests- and played the piano so tenderly amongst all the guests.”