“Facility location and accommodations were first rate. The pictures of the outside of the property may not be the best in Zermatt but when you get into the hotel it is fantastic! Waking up in the morning to the site of the Matterhorn was memorable.The staff were extraordinary in making us feel comfortable and helping us to enjoy our visit to Zermatt. The restaurant in the basement has the best Chateaubriand we have ever had anywhere.”
“Loved the small brown rolls at Breakfast, and you could see the Matterhorn from a window. This Property is very well located, the bridge next door has a great view of the Matterhorn. Main street a few Minutes walk, Train Station approximately 10 minutes. Staff and Owners very friendly.”
“Excellent location, friendly staff (Eva the receptionist really helpful and pleasant; Chef made effort to talk with all guests and seemed to really want opinions), good service (eg beds turned down and chocolate given each evening!), nice breakfast in pleasant breakfast room, v nice restaurant.”
“Every aspect was a delight. Look no further! A gracious host and delightful staff to boot!”
“Hotel is right alonside the river, just away from the center of town. Good location. Staff is very nice and helpful. Room had a great view and was very clean. The room size was ok- bathroom is very small. Bed is comfy, but is really two twins pushed together. They easily separate if you want. Zermatt (and Switzerland overall) is VERY expensive. Room price was high, but consistent with the area.”
“la situation, le personnel,la qualite du lit et la propreté excellent. qualite prix excellent”
“Very good short-break deals at quieter times during the season. Well placed for ski-ing holiday. Ski-bus stop just outside the ski-room door. Friendly and helpful staff. Very comfortable beds. Matterhorn view rooms are nice and quiet. Delicious main courses in the restaurant.”
“I loved my stay in the hotel. Staff Very friendly. Hotel Very clean, bed Very confortable. Restaurant very good. I got an upgraded room With the View to the Mountain.Very Nice. The 2 portuguese employees were Very Simpatic With me and provided me gluten free Bread for the breakfest. For me was perfect!!”
“The location was nice - about a 10 minute walk from the train station but still close enough, plenty of restaurants and shops nearby, the main drag is close but not too close. We weren't skiing, but it is also on the way to one of the lift stations and there is a bus stop nearby that goes right to the lift. The view from the room with a Matterhorn view is incredible. We also used the spa facilities which were nice - steam bath, sauna, relaxation area. We ate dinner at the attached restaurant which was great for meats, portions were gigantic! We got a lift back to the station in the electric cart which was helpful (I am sure we could have gotten picked up as well from the train station but we chose to walk).”
“The staff were great - helped us plan our activities and the lady at breakfast made our eggs perfectly”