Hotel Casa Serena
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Casa Serena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 20:00
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Check-out
- 08:00 - 10:00
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Children and extra beds
- All children under 2 years are charged EUR 15 per night for children's cots/cribs.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One child under 6 years is charged EUR 15 per night when using existing beds.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Only 1 parking space per room is provided.<br><br>The swimming pool is open from April to September.<br><br>Please note that check-in is not possible after 23:00.<p>Please inform Hotel Casa Serena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Modern dining and reception. Good swimming pool and sun beds.”
“Good value for price. Pleasant views, nice to have the pool to cool off in and relax beside.”
“Friendly staff who go out of their way to help. Lovely room with lake view. Fifteen to twenty minute pleasant walk to the port along the lake. Would recommend.”
“The hotel is very clean, the staff is friendly, perfect location. Take into account that this is a 2 star location, so complimentary toiletries are it of the question. Bang for buck in my humble opinion”
“Stunning location, air conditioned rooms, free WiFi. Walking distance into the main area. Parking onsite. Rooms modern and great shower and lake views from balcony”
“The design of the hotel was very modern and looked new and fresh. The outside area and the pool was also constantly spotless and very colourful. The room was just what we needed and had a huge balcony for us to relax on, including an amazing view of the lake and malcesine castle. Staff were very friendly and helpful, providing us with everything we needed the entire week.”
“Very clean and comfortable, nice swimming pool. Breakfasts were good. Relatively short distance to the historicsl center..”
“Lovely swimming pool,mountain view really was a mountain view (not just not a lake view) room was cool and quiet at back of property. Close to Lake for lakeside strolls. Bus stop very nearby.”
“It was a small modernly decorated family run hotel,the staff were extremely helpful and spoke English. The grounds were immaculate with a gardener cleaning the drive, garden and large pool area daily. The continental breakfast was fresh and topped up regularly, you could order food during the day up to 8pm, we found this really good value and a tasty alternative to going out to find a restaurant, bar drinks were good value .The large, modern, air-conditioned bedroom had a balcony with a view of the lake. A convenient 15 minute stroll along the lake promenade takes you to the town. the hotel is on major and local bus routes. Great swimming pool for the size of the hotel.”
“Very clean Good location Nice staff Good facilities”