Hotel Diana
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ATM cardHotel Diana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 22:00
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Check-out
- 08:00 - 10:30
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Children and extra beds
- All children under 12 years are charged EUR 15 per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Please note that reception is open from 07:30 until 23:00 daily.<br><br>Please contact the property in advance if you are planning to arrive by car.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>This property is located within a pedestrian-only zone.</p>
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“Receptionists were friendly, breakfast ( not included) but very good, room larger than average, great location and parking not far away.”
“Everything was good, the stuff was very friendly and helpful and provided us with tea kettle that's why we can't answer about the coffee in the hotel, we drink only herbal tea As for summer period it should be just perfect since all is designed to make coolness and shadow but for the autumn period we have to say that it was a little bit dark and we had to have light on all the time. The heating was on the regular basis from 6 to 9 am and pm”
“Perfect location, nice staff and fair prices. Breakfast was delicious.”
“Staff are very friendly and helpful. Breakfast is amazing. Beds very comfortable. Location is perfect.”
“Convenient to train and everything the city has to offer.”
“Lovely peaceful room with efficient a/c. The hotel is ideally placed, within easy walking distance of the station and comfortably close to all the sights. Staff are friendly and helpful: getting us a taxi, for example, was speedy and trouble free.”
“Large room, good storage, breakfast at partner hotel very near”
“The room was quiet, clean and well fitted. It was near the train station but easy to get into the Center and to other, nearby restaurants and bars.”
“The location was excellent! I was within walking distance to everything. Fabrisco and Claudia were very friendly and helpful. The breakfast was fabulous!”
“I don't eat breakfast so can't comment on that. Best feature of this property was its location-- in center of Lucca but off main tourist streets, so convenient to everything but quiet. Nice clean large room.”