Hotel El Lago Estelar
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel El Lago Estelar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged USD 23 per person per night in an extra bed.
- Free!One child under 10 years stays free of charge when using existing beds.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the breakfast is included for 2 adults or 1 adult and 1 child.<br><br>Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.<br><br>Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.<br><br>Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The staff is very courteous, the buffet breakfast excellent and the rooms and lounging areas are exceptionally clean and accommodating. Great place for kids as well.”
“Nice quiet place outside Arequipa. Next to horse riding center. Nice restaurant at the hotel. Swimming pool, nice garden at the hotel.”
“- People is REALLY nice and helpful. - Beautiful place. Nature - The place is good for children: pool, steam, park. - Breakfast and restaurant's menu is wonderful.”
“Very good location and business standard hotel with secure parking. Staff helpful. Good veg options for breakfast. Would gladly stay again. Thank you to all the staff.”
“La habitación tenía todo lo necesario para estar cómodo en pareja.”
“lo que más me gustó fue el sauna y el jacuzzi pero que lástima que solo tienen horarios en la mañana/tarde y no para la noche y hay que reservarlo con 1 dia de anticipación”
“La amabilidad del personal y su disposición a dar soluciones alternativas. Sus instalaciones en especial los jardines. El restaurante de primera.”
“El paisaje, la comida que sirven es muy agradable, es alejado de la ciudad, por ende no hay ruidos incomodos que molesten durante la estadía, los servicios adicionales que tienen hay que programarse una vez que llegan para poder aprovecharlo al maximo el sauna lo recomiendo muy relajante”
“El personal es bastante cordial, el lugar tiene mucho potencial pero necesita remodelar instalaciones y servicios”
“Las habitaciones super comodas, linda vista, el lago, la piscina, el personal super amable, siempre dispuestos a ayudar al huesped!!”