Hotel Estelar Altamira
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Estelar Altamira accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- 06:00 - 13:00
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- One older child or adult is charged COP 40000 per person per night in an extra bed.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 12 years stay free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- A 19% tax applies to room rates.<br><br>Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.<br><br>Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“I love the buffet breakfast and it is in the open with a beautiful view of the pool and flora. Little exotic birds land on your table and eat your food if you are not watching. I love it! Or they wait for you to feed them. So cute!”
“This is the cleanest yet the best hotel I have been in Ibague, The parking is really easy and secure, the room is so clean and the bed is so comfortable, the views are amazing and the pool is nice”
“I have been to Colombia 40 times. This is my favorite hotel in Colombia and the by far the best in Ibague.”
“The customer service provided was excellent, and the cleanliness of both the room and the common areas was great. They serve a buffet breakfast off the charts!”
“Excellent breakfast and ambience. Beautiful grounds and pool area.”
“Nice surprise that Ibague has such a nice hotel with "Hilton"-feeling. Good value for money. Spacious rooms, nice pool area and good variation as to food - nice breakfast and evening buffet in the evening.”
“Very friendly staff, perhaps the best asset of the hotel.”
“Loved the pool area and Leonardo of the pool staff.”
“The staff were professional in service and politeness. Food was very good. Every one employed was very helpful with providing service and information.”
“Rooms are big with a nice view to the swimming pool and to the mountains. Staff is excellent.”