Hotel Estelar La Fontana
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Estelar La Fontana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 13:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged COP 60000 per person per night in an extra bed.
- Free!All children under 11 years stay free of charge when using existing beds.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.<br><br>Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The air-conditioning was not working in our building.”
“Clean room but too far from the airport for my liking.They need to be more specific and give more details to new arrivals”
“It's a "not-plastic" hotel, tranquile with quiet rooms despite its location in a busy area. Large rooms, real wood furniture... As many things as you could need are within walking distance, from supermarket to motorcycle stores. Good breakfast (not necessarily included). Of course, as always, great service and support from the staff. Security taken seriously without being intrusive.”
“The hotel facilities are excellent, the rooms are very good, the staff is very helpful.”
“Lovely staff and having hotel transport was an added bonus. The transport prices were very reasonable.”
“I like the room facilities and hotel security. The selection for breakfast is very good.”
“Most of the service staff a great management was the worst here”
“The hotel was beautiful and everybody was very nice . Really good location”
“Great location, great staff and amenities. Hotel restaurants were excellent also.”
“I love the hotel, the facility and the kindness of staff. Mis hijos y yo quedamos encantados!! Gracias we will be back soon!! I love the idea that my children were safe inside the building . Beautiful Chapel😊”