“The location of the hotel is great but only after arriving and getting some orientation. It's sort of hard to find if you have just arrived at the bus terminal and don't know your way and the hotel doesn't do any pick up so if you take the shuttle bus just pay for that extra 500 yen to get dropped off directly at the hotel front.”
“My daughters and I were sooooo Happy with Hotel Grace. It's older style and they did not speak much English but compensated with the friendliness. Close to lifts. The Breakfast. JOEL you are 10 out of 10 and Akashi was always helpful. We got discounted Ski Hire from next door another friendly bloke. Discounted Lift tickets from front desk. Great savings for us. Drying room the heater is not working. But they supplied us lockers with side door access. The SPA Onsen my daughters just loved.”
“Good location! close to the ski lift, about a 10 minute walk. About a five minute walk to Jacks bar, 15 minutes to the only convenience store, I felt it was quite a central location. Outdoor onsen was fantastic.”
“The staff were extremely friendly and helpful. Great location and spacious.”
“Great location, walking distance to everything including HAKUBA bus terminal, chair lift, restaurants etc. Staff speaks fluent English and have been very friendly and helpful. Every room gets allocated a storage closet downstairs, which can be used for your skis and snowboards. Good onsen in the hotel as well.”
“In the heart of Hakuba and very close to the Happo One ski area. Breakfast was good and very friendly staff.”
“Close to ski lifts, eateries, bus station. Japanese breakfast. Friendly and helpful staff. Good temperature. Quiet. Good bed. Nice view of mountains”
“The staff , very helpful . Great breakfast and location, fabulous.”
“Walking distance to ski lifts. Amazing restaurant across the street and others nearby. Onsen was clean and very nice after a day of skiing. Staff did not speak much English but we're very helpful and could call us a taxi and make dinner reservations. Locker Area in the basement to store skis and do laundry.”
“Staffs - Kind and efficient The "onsen" allows Tattoos!”