Hotel Grand Crystal

politiques

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Hotel Grand Crystal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 18:00

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Free!All children under 12 years stay free of charge when using existing beds.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • All children are welcome.
  • All older children or adults are charged MYR 50 per person per night for extra beds.
  • Free!All children under 2 years stay free of charge for children's cots/cribs.

• Important Notice
  • Please note that a refundable security deposit will be collected upon check-in and will be refunded back to guests during checkout if there are no miscellaneous charges incurred.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

• Pets
  • Pets are not allowed.