“The hotel's location to the cable car is awesome!! This is the first hotel that offered breakfast and dinner. My dinner (a variety of sashimi and seafood) were fresh. The ryokan style room was an experience and I loved it. Onsen was very good and the hotel has an enclosed one and an open one. I enjoyed both. The staff were very helpful and gave us directions to the different interesting places in Hakone. The gift shop offered good Japanese gift box food.”
“the hotel staff are very friendly & helpful. i was stunt by a big ants in the bus on my way to Gotemba, i couldnt proceed the journey and return to the hotel. The hotel staff gave me some medical aids & look out the nearest clinic for me just in case the ants is poisones. Onsen is good.”
“We had half board which included a ten course evening Japanese meal of excellent quality. The outside bath was great. Staff very helpful.”
“Location is considered convenient. Dinner and breakfast are good.”
“The croissants were particularly excellent, probably the best we've ever had. Dinner and breakfast were also nice. The staffs were cheerful and friendly - especially Sherry.”
“Location and the Breakfast is match to our requirements.”
“Amazing hotel, onsen and food. Hotel incrível, onsen e comida.”
“The room is clean big enough for 3 people.The Onsen. The food was plenty, many kinds of Japanese food for our breakfast and dinner. The staff so kind,and helful.”
“Yummy dinner and wide range of food selection for breakfast”
“The staff tried hard, but they can't beat the run down condition of the hotel. The dinner was great”