Hotel Heidelberg
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Heidelberg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 22:00
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Check-out
- 08:00 - 11:00
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Children and beds
- This hotel does not accommodate children.
- There is no capacity for extra beds in the room.
- There is no capacity for cots in the room.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the WiFi charge (see Policies) is based on a maximum of 3 devices.<br><br>Please note that the hotel restaurant is closed on Sundays.<br><br>Please note that the reception is only open until 21:00 on Sundays. Guests who expect to arrive later on a Sunday must contact the property in advance to arrange check-in.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Owners and staff very accommodating. Siting of hotel - on tram route - with excellent access to Heidelberg is good.”
“Awesome staff. Breakfast was excellent. Room, especially the bed was very comfortable. Great hotel - can't wait to return!”
“Very good value for money. Staff friendly and accommodating. Had dinner in their restaurant which was great.”
“Excellent tram connection to the center and old town of Heidelberg. Advice on and sale of tram tickets at the hotel.”
“It was super easy to find from the highway. It is also really close to a tram stop that goes directly to downtown where all the shopping and entertainment is. The beds were really nice, even the sofa bed that I was on. We had a really nice view of the city. Breakfast was incredible, there is a restaurant attached to the hotel but we only got dessert there once, never dinner. However, it looked really nice and they had a good variety on the menu. The receptionist was extremely helpful, he gave us maps and helped us buy our tram passes, gave us recommendations on where to eat and what sights to see. Overall great place. We will probably be back ourselves.”
“Very good location, direct tram to city center stops just past the hotel, which added to the holiday by removing the stress of city center driving and parking, the hotel sells multi use tickets for the tram (a lot cheaper than the car park) and the castle. The hotel staff were very friendly and helpful. I would stay here again.”
“Bianca at reception was wonderful. Knowledgeable about the city. Thoughtful. Attentive and simply wonderful”
“Staff was very kind and friendly. Room was clean. Parking was free. Would stay there again without any doubt”
“Nothing really. The hotel is a deadbeat from the 1980s. Perhaps the restaurant style.”
“Great hotel, lots of safe parking, friendly staff and really good breakfast”