Hotel Karuizawa Elegance
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Karuizawa Elegance accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 20:00
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Check-out
- 07:00 - 10:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Up to two children under 6 years are charged JPY 3000 per night when using existing beds.
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Important Notice
- Guests are required to check in through the east building.<br><br>Please note this is strictly a non-smoking property.<br><br>Guests are required to show photo identification upon check-in.<br><br>Everyday there are 8 bicycles that can be rented at an additional cost.<p>Please inform Hotel Karuizawa Elegance in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very nice and helpful staff. Very clean and comfortable bedroom.”
“Excellent room size much bigger than usual for Japan. While all rooms allow smoking the management had ensured the room was deionised before we arrived and no trace of tobacco smoke or other smells were evident.”
“Very grateful to the staff who waited for our check-in around mid-night since the flight was delayed and we took the last JR train to the town. A nice and quiet hotel to stay for a vacation Nice time at the restaurant for our breakfast.”
“The hotel is in a good location - about a 10 minute walk from the Station. When I arrived, the staff were very friendly, and showed me to my room even though I arrived before check in. The room was clean and rather large, and the bathroom was very clean, too! The buffet breakfast was very tasty, and there were quite a few choices. This hotel is excellent for a short stay!”
“if you always staty in 5 stars hotel, pls don't select this hotel. This hotel is fit for the people with low cost. walk 15 min from Karuizawa statation, room sevice is good, quite. bed is not bad”
“Very nice hotel. Staff very friendly. Very large rooms, great location”
“staff is nice with good communication; room is large; the location is good; a very local style hotel”
“The location is good, which is about 10-15 min walk from karuizawa station. It is convenient that you can rent bicycles there. The staff are nice and friendly as well.”
“フロントのスタッフの方を始め、こちらのホテルの方々は皆さんとても優しくてフランクに話しかけてくれるので私達世代からすると、とても楽しく過ごせて素晴らしい旅行にして頂きました！朝食も美味しかったです！ 次に軽井沢へ旅行する時もぜひこのホテルをリピートしたいと思っています。”
“車で行ったため、散策するのに駐車場を探していたところで、チェックイン前にも関わらずホテルの駐車場を使わせて貰えて非常に助かりました。”