“The hotel furnishings and design is rather basic. Rated it excellent mainly because of the few hotel staff that are very helpful and friendly. With one exception. The restaurant staff who was extremely unhelpful and unfriendly.”
“Clean room, comfortable bed, English-speaking, very helpful personnel, not-bad WiFi, air-conditioning, good place when you want to go to Medeu area.”
“The bed was comfortable (unless you like very soft beds, which we don't), the room was clean, quiet and big enough. The AC and good WiFi. The staff was very friendly and helpful and although not everybody spoke English (which makes sense because it seems that most of their customers are Russian-speaking), nothing was a problem. They arranged everything we asked for and we had a very good stay thanks to them. Also, the food at the restaurant was tasty. When we arrived, we forgot to exchange money at the airport. One of the staff members walked with us to the bank, no problem for them whatsoever. There were multiple grocery stores around, too. It is close to the mountains, which was nice.”
“It was my best hotel ever. Unblivible nice personnels.”
“Very good value for money, super helpfull staff, wi fi worked just fine, room service very quick, always someboy at reception, doesnt mater how late it is)”
“Great quiet location for me, hotel organised cheap and reliable airport transfer at midnight. Decent hotel that is clean and offers a good night sleep. No issues.”
“Всё было хорошо,но завтраки совсем скромные.....Для женщин ещё более менее,а вот мужчина уйдёт голодным...”
“Персонал, чистота, тишина, расположение и хорошие порции в ресторане”
“В целом все понравилось, приветливый и очень отзывчивый персонал. Расположена гостиница в тихом месте, на первом этаже есть кафе где можно не дорого, но вкусно покушать , не далеко находится супермаркет. Хорошее соотношение цена качество. Если буду в Алмате ещё раз остановлюсь тут же.”
“Отличное месторасположение, в близи гор и не далеко от парка Первого Президента и торгового центра. Приветлевый персонал на ресепшн и в ресторане. Тк. на завтрке ресторан был заполнен, официант соорентировался и довольно быстро доставил завтрак в номер.”