Hotel Metropol & Spa Zermatt
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Metropol & Spa Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- All further older children or adults are charged CHF 120 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 16 years are charged CHF 80 per night for extra beds.
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Important Notice
- Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Most important features were the location and the staff. The hotel is maybe 2-3 minutes from all transport facilities including the main rail station, the underground furnicular and the cog wheel train. The young lady at the desk was terrific in recommending a fantastic hike on the mountain!”
“Location, very clean hotel, hospitable staff, beautiful mountains”
“The staff are very friendly, helpful and polite. The bed is very comfortable. I had a good sleep every night and it was a very pleasant stay throughout.”
“the indoor pool and the spa. Closeness to ski lift. The view”
“A very friendly staff providing an excellent service. Strongly recommended.”
“Location was fabulous, much prefer being close to downtown (4 mins), Sunnega (3 mins), rental place (2 mins) and the rail station (5 mins), than being close to Furi and far away from everything else. Staff was great and very attentive and wonderful owners. Property is really well cared for and everything is thought about. We really liked the ski room, which ski resorts worldwide should copy. Pillows were the best I've had in ages.”
“Very welcoming, good location and excellent restaurant.”
“Amazing view... Comprehensive breakfast... Luxurious pool and spa... Central location... Expert and friendly staff... First class”
“All people in the hotel were very friendly.There are swimming pool and spa facility in the hotel which was very relaxing after hiking from the mountain.”
“Staff were very friendly, comfortable beds and good location”