Hotel Palazzo Alexander
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Palazzo Alexander accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!One child under 7 years stays free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 1.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The manager was very friendly and efficient, he spoke various languages and his English was perfect. The location within the city walls was very central, a five minute walk through the cobbled streets to the piazzas, shops and restaurants. The hotel was quite small but very comfortable and had a family feel to it. The breakfast was excellent. Although there was no bar wine was readily available to take to the room!”
“Mario and property are charming. Great location.”
“Good location. Wonderful service. Great breakfast. Enjoyed our jr suite with a lovely terrace on the top floor. We liked the old style, authenticity of the place.”
“The old fashioned slightly faded elegance, the elder gentleman owner and his polite son, the nice cafe across the narrow street, the size of our room (junior suite), etc.”
“Excellent hotel located right in the centre of Lucca. The staff were all very friendly and offered great advice on restaurants and trains. A simple but very nice breakfast served everyday.”
“The manager was extremely helpful in helping retrieve my passport from the previous Hotel that we stayed in at San Margherita and offered his son to drive me to retrieve it.”
“Great locstion, very comfortable rooms, very clean and well maintained, and esp a great staff Best place not only in Lucca but our favorite in all of Tuscany!”
“Good choice for breakfast. The owners were so friendly and helpful.”
“Charming hotel and friendly staff who upgraded us to a suite”
“The personal service and graciousness was exceptional. The family owned hotel is very personable and relaxing. The breakfast was very good. The King-size bed was the most comfortable one we had in five months of travel. Quiet room; slept well. Location is excellent. The owner parked our car for us in a secure lot less than a block from the hotel. This is in a pedestrian zone; with narrow streets; therefore, he insisted that he drive the car for us. Later when I picked up the car, I could see why he did this. I had no problem driving on the streets because he told us the best way out of the maze of streets. GPS helps, but not perfect in this situation. He unpacked and helped pack our vehicle for us and delivered the bags to the room Great service all around!”