Hotel Penaga
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Penaga accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 4 years stays free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of children's cots/cribs in a room is 1.
- One older child or adult is charged MYR 120 per person per night in an extra bed.
- All children are welcome.
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Important Notice
- Payments using debit cards are not accepted at this property. Card payments must be made using most major credit cards only. (See policies for list of accepted cards)<br><br>Please note that full payment will be deducted from your credit card at least 7 days prior to arrival. For more information and invoice/receipt, please approach the front desk upon check-in.<br><br>The hotel requires guests to provide their booking confirmation and credit card imprint/cash upon check-in to cover incidental charges.<br><br>With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.<br><br>Extra Breakfast per person:<br>- Adult (including 12 years old and above) – MYR 28<br>- Children (4-11 years) – MYR 14<br><br>===<br>A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“They were agreeable to extend out check out from 12 to 2 pm on a Monday. Good and friendly service.”
“Convenient location to food, transportation and sightseeing. Staff fabulous. Would recommend penaga highly. Just unfortunate our aircon took a couple of tries to be fixed”
“nice heritage ambient with traditional furniture and modern pool. nice garden with plants in the middle of the heritage zone of Georgetown.”
“Friendly and helpful staff. Nice rooms with jacuzzi bathtub.”
“The bathroom with spa was great. Shower head needed replacing.”
“decor and location was great it was clean and tidy”
“Well thought out design with attention to all smallest details. Super friendly and helpful staff. Great atmosphere during the whole time of the stay. Nice swimming pool and restaurant. Very comfortable bed and interior. Nice balcony and jacuzzi in the room.”
“Nice Hotel Good Location, everything in walking distance”
“very well located, very nice interior and really clean !”
“Great and very helpful staff - very peaceful place to relax after siteseeing - perfect location and not too touristy”