Hotel Pesonna Surabaya
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cash only
- This property only accepts cash payments.
- Credit cards are only needed to guarantee your booking.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please inform Hotel Pesonna Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Staff is friendly & helpful, location is clean & secure, hotel atmosphere is modern & welcoming. Luggage handled by the hotel staff. Ground floor is elevated thus assurance unlikely to be flooded. The restaurant serves halal food, and provides room service for meals. Private parking space.”
“The hotel’s location was perfect for a religious tour as it’s close to Ampel Mosque and fhe tomb of Sunan Ampel. Its also close to shops which sells prayer accessories af such affordable prices. A prayer outdit for ladies here is probably 50% lower than what u would pay for in Bandung.”
“The staff was very friendly and helpful. Because I had a relatively long stay with them it gave us time to get to know each other. in fact everybody in the nearby area was very friendly. I made some new friends.”
“overall nice play to stay and valuable. Recommended”
“Staff were friendly welcoming and very helpful. Breakfasts were an amazing choice of tasty traditional Indonesian foods (there were also foods appealing to the European palate). I loved my stay at Pesonna, Surabaya.”
“It's very good hotel, I like it and I recommend it for others, the stuff also very kindly n nice”
“The warmth feeling i get from the staffs, but.... that day the sink at the toilet doesnt work, the room phone cannot received incoming calls. Extra Thank u to the staff who climb up the stairs & knock my room door to give a wake up call due to the phone not working”
“Everyone was very nice and the Place was very clean. Awesome Breakfast buffet, good value for money.”
“Clean, modern building. Staff are pleasant. Limited free transport in the vicinity of the hotel. Comfortable bed. Strong, hot shower. Tasty and diverse breakfast. Dishes from the restaurant are just a little pricey but of a reasonably high standard, be aware however that as it’s a halal hotel there’s no alcohol and certain foods are off the menu.”
“Molt bona relació qualitat preu! El recomano. Llit molt còmode i lavabo immillorable ”