Hotel Polo
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Polo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 18:00
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Check-out
- 08:00 - 11:00
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Children and extra beds
- Free!All children under 6 years stay free of charge for extra beds.
- The maximum number of extra beds in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
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Important Notice
- Check-in after 18:00 is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.<p>Please inform Hotel Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>Parking is subject to availability due to limited spaces.</p>
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“free parking of the hotel, perfect location, super friendly personnel”
“The Breakfast was very nice. The mattress was good.”
“outstanding management,good location in a unique place of the Ticino”
“Anna the receptionist most helpful and courteous as was the lovely lady responsible for breakfast and cleaning. I'm afraid I cannot be complimentary about the other receptionist who had a defensive attitude most of the time. ( read the story below) She was Most unhelpful ! I have her name and will write to the manager but won't mention it here.”
“Helpfull staff. Simple but clean and with a decent breakfast buffet. One of the few places hat accepted one-night stay over New Year's.”
“The staff was very very nice, they made the stay extremely welcoming. We also really enjoyed the breakfast and the air conditioning.”
“Molto pulito, letto comodo e buona colazione. Ti viene offerta la possibilità di avere una carta per il trasporto in zona.”
“Wir mussten um 06.30 das Hotel verlassen. Normal gibt es erst ab 7.30 Frühstück. Das nette Personal hatte aber schnell reagiert und so konnten wir doch noch etwas Essen. Danke”
“rasche abwicklung, zimmer mit balkon, gutes frühstück - das alles zu diesem superpreis !”
“Alles war ganz toll, inklusive das feine Frühstück.”