Hotel Rheinsberg am See
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Rheinsberg am See accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- 06:00 - 12:00
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Children and beds
- The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
- Children are welcome
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Important Notice
- Please note that the spa facilities are only open for women on Mondays.<br><br>Guests may wear swimwear in the spa area if they wish to. The minimum age for entry to the spa area is 4.<br><br>Please note that nudity is required for the sauna.<br><br>The spa area will be completely closed from 24 December until 26 December and on 31 December 2017. On 01 January 2018, the spa area will be open between 11:30 and 21:30. On 31 December 2017, the hotel restaurant will remain closed due to the New Year's Eve event. A la carte meals can still be ordered in the sauna restaurant until 16:00 on 31 December 2017.<br><br>Please also note that the spa area is only partly available on Easter Sunday and Easter Monday. On these days guests can only use the dry sauna, the fitness area and the indoor pool. Please also note that on Tuesdays and Thursdays morning use of the indoor pool is not possible because of aqua fitness courses.
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“Usually I have comments for each stay, but for this hotel nothing to complain about.”
“The nice location on the lake.The beautiful design of the hotelThe friendly cooperative staff”
“the overwhelming value has been the courteousness of staff members. They are very eager to meet the wishes of the guests without hesitation. Providing preferred table reservations, modifying dinners, i.e deleting or adding items etc. always were done to our complete satisfaction. The dinners as a whole have been more than satisfactory, they were extremely delicious. I never anticipated this.”
“Breakfast was great , the spa was a fantastic treat”
“Overall the regular staff were all professional, polite and accommodating, however, the manager by the name "Stark" was an obnoxious, unprofessional and ugly behavior which complimented her ugly appearance. My quest in talking to her boss went unnoticed and she shrugged it off! This was the worst customer service from someone in charge, a so-called manager. She appeared to have benefitted from some relation to owner hence her spoiled attitude. The rest of her staff were all professional, polite and accommodating.”
“VERY helpful, friendly, efficient staff facilities/all in good repair location outdoor/indoor eating/social facilities cleanliness free internet 24/7 attendance big bed/nice room décor late, extra night booking opportunity for English speaking reception heating/air-con”
“The restaurant (dinner) and breakfast are marvelous! The attendants are very helpful! The cleaness is perfect!”
“On-site restaurant good. Excellent actually. Just as well since the hotel is a ten minute walk from the town. But very nice location and a short bus ride from the S-bahn (bus stop outside hotel). So access to Berlin is much easier than expected. Very nice stay, thanks”
“Even if anything was ok, The Hotels personnel were awful, normaly the human interaktion is alwayes the first thing you consider as a guest.”
“Very friendly and helpful staff. The food in the restaurant was superb, not only in quality, but in value for money as well. Would highly recommend this Hotel to any friends visiting Berlin. Also, public transport picks up and drops off right outside the hotel, and is very cheap to use.”