“Staff went out of their way to be helpful. Location right opposite the shingle beach. Live pianist on Saturday nights.”
“The staff were so friendly and helpful, Cesar was a hoot! The food was very tasty! The room was so clean and looked after, great attention to detail!”
“The attention to detail, cleanliness ( our room was immaculate ) fabulous staff. We had a wonderful evening meal and breakfast in the hotel dining room was also first class. All table service - no buffet here. We felt as if we had gone back in time to the 40s with the decor and service.”
“The staff where outstanding. At the time of our visit I was incapacitated, there was nothing too much trouble for any of the courteous staff.”
“Outstanding customer service. Staff couldn't do enough for us.”
“I liked the comfort of the bed room and reception rooms, the helpful staff and location.”
“Staying at the Hotel Riviera was a truly lovely experience. I was bowled over by the impeccable manners and helpful attitude of all the staff. Robert (the Concierge?) was especially kind - parking my car, carrying my bag to my room and organising food for before and after my theatre visit. The food was all delicious with breakfast as a highlight. My room, on the third floor was well-appointed (a brilliant hairdryer) and there were plenty of hangers in the wardrobe. The bed was comfortable with a beautiful view out to sea and the bathroom was full of fresh, fluffy towels and lots of toiletries. The hotel is not in the modern, minimalist style that is so prevalent now, but has an elegance of older times, overseen by staff who seem to really care about their customers. I only wish I could have stayed longer”
“The staff were all excellent, friendly and attentive. The 5 course dinner and breakfast were also top rate.”
“Didn't have the croi'ts. Food brilliant. Staff polite and efficient. Location.”
“Lovely modern room with a sea view. Excellent food and friendly staff.”