“The staff was extremely nice and professional. Great hotel for travelers with pets. Special mention to the staff who have taken care of providing gluten-free food for us.”
“The staff were brilliant. So helpful in so many ways, from helping us with our luggage to providing us with maps of cities and lots of interesting and helpful advice about the areas we wanted to visit. Cannot fault any of them!”
“Rooms comfortable, great shower, big bathroom Good airconditioning Free wifi with strong signal Nice lounge areas and pool area Staff helpful and friendly”
“Staff were excellent. Always friendly and willing to help. A home away from home.”
“Exceptionally friendly and helpful staff Been to this town several times now (9) and will go back to this hotel as it ticked all the boxes for my me, husband, adult son and his girlfriend!”
“The staff were just charming and could not be more helpful - nothing was too much. Although the room were dated they were scruplessly clean.”
“Relaxed & Friendly family run hotel, great pool,hot tub & plenty of poolside deck chairs to soak up the sunshine. Also loads of different outdoor chair seating areas in the gardens, really great hotel to get away from fast pace of life. 2 min walk to Funicolare ride up to Montacatini Alto,with great views & Fab Restaurants,very romantic setting at night. Short bike ride into town or 20 min walk through park to restaurants and train station, 1 hr to Florence & 30 min to Lucca. Staff exceptionally helpful with nothing too much trouble, from arranging early breakfasts to booking train tickets etc. Also was lucky to experience a wonderful open air concert in Terme Tettuccio,an exceptionally amazing Spa building which is only a few min down the road also, what a night.”
“Very friendly and helpful staff. They will go one step further to assist and make your break pleasant.”
“The staff were very helpful. We arrived quite late and the room was hot. A lovely man tried to sort it out and asked to bear with it for the night. After we'd been out and were sitting by the pool he said we could change rooms. We hadn't made any fuss or asked for this. It just happened and was worth the move. The lady on reception sorted out our bike ride route and spa day”
“Excellent staff. Good breakfast. Very friendly owner.”