Hotel Victoria

Calle Larga 6-93 y Presidente Antonio Borrero , 010104 Cuenca, Ecuador
scores
  • Cleanliness
    9.3
  • Comfort
    8.9
  • Location
    9.4
  • Facilities
    9.1
  • Staff
    9.3
  • Value for money
    8.8
  • Free WiFi
    8.6

carte Hôtel
Food & Drink
Wine/champagne(Additional charge)
Breakfast in the room
Special diet menus (on request)
Bar
Kid meals(Additional charge)
Fruits
Chocolate or cookies
Bottle of water
Restaurant (à la carte)
Entertainment and family services
Children television networks
Babysitting/child services(Additional charge)
Reception services
Tour desk
24-hour front desk
Currency exchange
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
English
Cleaning services
Ironing service
Laundry(Additional charge)
Dry cleaning
Daily maid service
Pets
Free!Pets are allowed on request. No extra charges.
Outdoors
Outdoor furniture
Garden
Terrace
Parking
Free!Free private parking is possible on site (reservation is needed).
Parking garage
Business facilities
Fax/photocopying
Meeting/banquet facilities(Additional charge)
General
Lift
Room service
Packed lunches
Soundproof rooms
Shuttle service (additional charge)
Non-smoking throughout
Shuttle service
Heating
Airport shuttle (additional charge)
Newspapers
Car hire
Family rooms
Safety deposit box
Bridal suite
Shops (on site)
Shared lounge/TV area
Designated smoking area
Activities
Library

politiques

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Victoria accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child under 12 years stays free of charge when using existing beds.
    • There is no capacity for extra beds in the room.
    • All children are welcome.
  • Pets
    • Free!Pets are allowed on request. No extra charges.

Ce que les clients le plus aimé

“The staff treat guests like royalty, from the dining staff to those at the desk. The furnishing are lovely as if you are staying in a colonial home. The location is perfect to explore colonial Cuena and at the back is the famous river walk. Their food is always delicious.”

, USA

“Fantastic staff, always helpful and cheerful, beautiful restored building overlooking river, quirky furnishings in lots of sitting areas, open fire at reception, lovely breakfast (included) with views over river and with hummingbirds in view, full sized bath, toiletries. Nicest place we have stayed in Ecuador, and best value. ”

, Australia

“Despite early arrival (9 am) we were provided with a very nice room. The hotel itself is very cozy and interesting. Convenient location close to the main square. Really good value for money.”

, Russia

“The rooms are beautiful and, since they face the river, are buffered from the noise of downtown (something I appreciate even more now that I've been here longer). Every morning I could sleep late, in comfort, then eat breakfast in the restaurant , overlooking the river: first came a beautiful plate of ripe fruit drizzled with yogurt and sprinkled with granola. Coffee, eggs, bread--all of it wonderful. The staff was warm and helpful.”

, USA

“Is one of the few hotels in Cuenca with the parking inside the hotel. They allow us to use the parking two hours after the checkout. The staff is so helpful and after the checkout, we used the instalations without any problem.”

, Ecuador

“Exceedingly helpful and polite staff Attention to detail Great value for what I paid and a charming ambience”

, Australia

“Great location, beautiful garden, amazing breakfast included, helpful staff...can't think of a better place to stay in. Normally hotel restaurants are ok at best, this hotel has one of the best restaurants in the city. Highly recommend it!”

, USA

“This is the best hotel I have ever stayed in! It is well decorated with a modern/Victorian vibe. In the evening, the reception area is lighted by candle, you are greeted with herbal tea, and the staff know your name from the moment you arrive. Front desk staff assisted us in booking salsa classes, Spanish language lessons, taxis, and restaurants. The restaurant and bar area plays soft jazz, the food is delicious and the staff very attentive and professional. The location is in the heart of Cuenca, but the hotel is nonetheless quiet and restful. Our room overlooked a garden that sloped down to the Rio Tomebama. There are a number of small sitting areas with comfortable Victorian seating. The hotel also has an ice-cream and sweets bar. Guests are often treated to chocolates. Life is good here.”

, Canada

“I loved the character of the Victoria, the view of the garden from the room, the beautiful class-enclosed restaurant with its well-chosen music and good breakfasts, and the helpful staff. I would definitely stay here again on a future visit to Cuenca.”

, USA

“The restaurant was excellent. The service was wonderful at the restaurant. The food was good. The atmosphere was very nice.”

, Ecuador