Hotel am Schloss
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel am Schloss accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 23:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please note that public parking garage is located within the hotel building (Parkhaus P12). Reservation is not possible. Maximum height for cars is 2 yards.<br><br>For taller vehicles, there are parking possibilities behind Karlstorbahnhof, 5 minutes away from the property.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Very friendly staff and great location by the old town and the entrance to the Bergbahn up to the Schloss and beyond.”
“The location is perfect, and the staff is very nice. The cleanliness of the hotel and the comfort-ability of the beds make it worth the stay.”
“Location, right at the bottom of the Schloss Heidelberg; cleanliness of the room, nice breakfast with absolutely the best croissants.”
“City center, a few meters from the tourist walk, right below the castle..”
“The location is really great!!!When you get off the bus the hotel is just at there!!! Moreover, the man reception is very enthusiastic, we met him when we check-in and he will tell you everything necessary (including the popular restaurant, supermarket...). Another woman recepiton is a little bit "poker face" compare with him, but it`s ok, if you have anything unclear or need help, she will do the favor as well.”
“Perfect location, above a parking garage, near the cable car to the castle and near the city centre. Comfortable beds. Nice view of the castle Lovely rooftop terrace.”
“Very comfortable bed, friendly staff. They brought us a Pack and Play for our son (which we didn't even ask for), and included very clean child bedding... my kid slept like a rock! We were able to bring our dog for no additional charge. They were very accommodating. Would definitely stay here again the next time we are in HD!”
“Fabulous location and views of the schloss area; great access to the Old Town. Very helpful staff.”
“Close to Castle and Old Town. Public transport across the street”
“The hotel was very clean, Beds were comfortable, we had a beautiful view of Heidelberg from our window and the location was right at the base of the Castle. Also had a lovely, very fresh breakfast.”