“The staff promised that there would be enclosures over the balcony so I would not be rained on and could still use the balcony I payed an extra 100$ for, I get there and that was a COMPLETE lie. They wouldn't even admit they said it on the phone And wouldn't provide us with an umbrella. my main point of this was to enjoy a nice night watching the city lights which I still got to do, just covered in rain. It's a great hotel in the summer but the staff needs to organize themselves. Also there were cigar wrappers and cigarette Butts on the balcony....”
“The location was great, we needed to be close to Boston University. The shuttle is very handy. Food and drinks available any time we needed them. Starbucks in the lobby is great!”
“Enjoyed my overall stay. The staff, the facility and accessible parking”
“The staff was amazing and the room was ver comfortable. Best of all was the view! There is also Starbucks coffee in the lobby kiosk”
“One of the better quality rooms for the price in the area. Complimentary shuttle drop off and pick up to MIT, Harvard, the Mall, and Fenway before 8:40 pm.”
“We booked a king with riverview and it was perfect on the 11th floor. We had an interior balcony that was unique and fun for after dinner drinks. We asked for late check out and received it with no problem.”
“Really nice layout and apperance. The room and balcony were very nice. The beds were comfortable and the elevators were pretty cool”
“Had a little issue at Check in, had reserved and re-reserved a few rooms so hat hey had me down for 6 rooms instead of 2....it was dealt with quickly and they still gave us a great rate...view of river and Boston skyline was awesome from our river-view king!”
“We were very happy we were able to be processed or an early check in. I had called a few days earlier to see if we could check in early, and the representative on the phone was no help whatsoever. Our breakfast waiter was amazing!”
“The location !! Very convenient for the HOCR and the BU boat house”