“The bed was comfortable and shower pressure was good. Breakfast was nice as well. We dined 2 nights at 28 Hubin and enjoyed the ambience, food and service befitting of a Hyatt hotel. Compared to our experience at Jin Sha in Four Seasons Hangzhou, 28 Hubin definitely offered a great experience at a very reasonable price. In the evenings, you get to view the light show from the lake (although partially blocked by the pool building), no need to squeeze with the general crowd.”
“Location is amazing, great in-property restaurant and other food, super friendly staff going out of there way to fulfill your requests!”
“Bed was great. Lovely bowl of fruit was so nice but the fruit seemed 'tired" and out of date.”
“The staff on the floor are super nice. They pay attention to what you use on the first day and make sure you have extra. For me, I got extra coffee and extra water on the next day.”
“Good location alongside the scenic West Lake. Nice buffet dinner and breakfast selection, although a bit expensive but in line with what you would expect from Hyatt Hotel.”
“Regency Club. Quality of staff. Availability of ATM machine. Short walk to the lake.”
“the location is excellent. near to west lake, within vicinity of the shopping areas”
“Very nice rooms. Great location on the West Lake, restaurants and shopping area. Price is reasonable for the location.”
“Very quiet room and comfortable bed and excellent location right in front of West Lake. We like to jog and walk round the lake, best scenery. Very exclusive!”
“Nice Hotel with views of the lake! Hotel employees not very traveler friendly!”