“Yes we booked duplex room due to my husband 70th birthday next month - when booking in staff did not explain this was not available - when I went back to reception I was told I had to complain to booking.com not the hotel - we have stayed at this hotel many times and this was the worst room we had stayed in My husband went back to speak to the lady who dealt with concerns - he requested a refund and we would go back to Tenerife where we had flown from - she stated again we would have to get the refund from booking.com We was then moved to another room on the 12th floor - this was an improvement but not a duplex room we had been very excited about celebrating by husband’s birthday”
“Fruits, yogurts coffee breads excellent options. Staff were so efficient and friendly.”
“Das Essen im Allgemeinen war Gut. Die Unterkunft destotrotz unseren E-Mails war nicht Gut. Sie haben eine sehr tolle Aussen und Innen Anlage!”
“Mensa ampia e ben servita con ampia scelta di cibi - la posizione è meravigliosa -unico hotel della zona che permette di arrivare in spiaggia direttamente con ascensore. Ben articolate nei percorsi le due piscine e cascate d'acqua.”
“El trato del personal, la atención en todo momento y la limpieza”
“Las habitación es tal y como se describe en las fotografías, al igual que el buffet. Que es espectacular, toda la comida buenísima. La playa está súper cerca y muy accesible.”
“Goede ligging, goede service van het personeel, complex goed onderhouden, uitstekende schoonmaak van de kamer. Kwaliteit van de maaltijd en het ontbijt uitstekend, grote variatie.”
“überaus freundliches personal, in jedem bereich, absolute sauberkeit, lage des hotels, super service im gastronomiebereich, super angebot an frühstück und abendessen, sehr zuvorkommendes personal im restaurant”
“Les repas étaient très variés et très bons petits déjeuners et repas du soir. Hotel bien placé près de la plage.”
“Posizione perfetta, vicino mare e passeggiata, pulizia generale buona, cibo più che buono e vario. personale gentile e disponibile”