ITC Grand Chola A Luxury Collection Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ITC Grand Chola A Luxury Collection Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 12 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- All further older children or adults are charged INR 2360 per night for extra beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform ITC Grand Chola A Luxury Collection Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The property was excellent.An apt place to relax.The rooms and decors were excellent. KayaKalp- The spa in the property was awesome. The service of Guest Service Associate,Romila in the spa is remarkable. Whenever we went to Spa her hospitality was excellent.The service of the therapist in the spa; Cindy, Lucy,Atlantis and Grace were appreciatable.Ramesh the F&B service person in Madras Pavilon was very good.Overrall we had a very good experience through out our stay.Will definitely planning to visit the property again.”
“Excellent rate through Booking.com. Hotel staff were excellent from check-in to check-out (i even had a butler!!), my room was excellent - very roomy, well lit, very comfortable - including bed, bedding and pillows. Walk-in shower, great water pressure, the hotel is eco - and tries to make sure that they do everything eco - responsibly. Loved the food on offer, they have many choices of restaurants, including the 24 hour dining where I had delicious breakfasts daily and my personal favourite restaurant was 'Pan Asian' - loved the Chinese food they made for me - they had to make special food for me 'off-menu' because of my food allergies - scrummy-delicious!”
“It was very nice to stay there and all the facilities are very luxury and comfortable. Especially the happy hour from 6pm to 8pm was much better than my expectation. Nice food and drink were provided. The staffs are all very kind and responsible.”
“It's a great property and great staff. Overall experience is exceptional.”
“The location, warm welcome by staff, excellent room and excellent service by all staff including catering.”
“Fabulous hotel with great decor. The staff was friendly and the rooms were clean. Multiple restaurants will spoil you for choice but we loved the Pan Asian restaurant.”
“Luxury Personified :) One of the best Hotel I have ever stayed. Incredible service and topnotch hospitality.”
“Great clean facilities .Staff will bend over backwards to accommodate .”
“The grandeur of the hotel is great from an outside view. Restaurants were great and the food is fantastic.”
“Good conditions, kind staff, spa, pool was very good!! ”