InterContinental Yokohama Grand
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- InterContinental Yokohama Grand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged JPY 9000 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 1 year stays free of charge in a child's cot/crib.
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)<br><br>Private Health & Fitness Club operating hours:<br>Weekdays: 09:00-22:00<br>Saturdays: 08:00-22:00<br>Sundays and holidays: 08:00-20:00<br><br>Use of the Private Health & Fitness Club requires payment of an additional fee.<br><br>Guests must be at least 18 years old to enter the fitness club.<br><br>Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Customer service was great, they went above and beyond to help us with our needs.”
“The staff were fantastic, great view and huge comfy room! Unfortunately didn't stay long enough to enjoy the restaurants and other facilities the hotel has to offer.”
“The staff service was exemplary (have stayed here before), the beds were extra comfortable and the rooms are a good size, very handy to shops, dining and railway.”
“This is the second time I stayed at this hotel. Enjoyed both stays. Wife and children liked it too. Hotel of choice in Yokohama/Tokyo area.”
“It was my first time in Japan and it was great because the staff was so helpful. Having all the conveniences of on site money exchange, airport shuttle and being close to a station made it a perfect place for a first time visitor.”
“We had an excellent view over the harbour. Convenient location opposite Queens Square, near the station and adjacent the tourist park. Staff were very friendly and helpful.”
“I liked the view from our room and the lobby are so clean.”
“The view from our room is very nice, the room is a bit old but comfy, the beds are comfy too. The location of the hotel is very convenient for travelling by subway, the subway building is connected to the hotel building, which is great because we dont have to walk far with our lugages.”
“Given free upgrade. 29th floor. Amazing views. Great servicem great food. ”
“The hotel is beautiful and in a very central location that is easily accessible. You get the hospitality expected from any Intercontinental property. A bonus for all the wifi spread throughout the property for those without data plans.”