JW Marriott Hotel Hangzhou
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinJW Marriott Hotel Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All further older children or adults are charged CNY 155 per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children under 16 years are charged CNY 155 per night for extra beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“the bed is comfortable, and two kinds thick pillows are perfect”
“My wife and I decided to celebrate our wedding anniversary outside Singapore this year and we have chosen Hangzhou. JW Marriott was chosen because it is conveniently located near shopping and sightseeing facilities. We have made the right choice as the service provided by the hotel staff was excellent and the room was very big with very comfortable bed. The bathroom was spacious and luxurious with amenities. Both of us also liked the breakfast spread. Overall, it was an excellent stay.”
“Front desk needs to be more alert in making wise decision. Customers are smarter these days. Dont fool them for an upgrade when it is not.”
“Concierge back on form and helped me very well with trains and drivers”
“Jack the concierge provided world class customer service going above and beyond to assist us with our transportation needs and itinerary planning.”
“The Executive lounge. Summer is a treasure and Sara in customer relations is calm and professional”
“Stayed in their premier room with executive lounge access. The lounge privileges are fantastic. Very clean room, comfortable beds and adjustable ventilation system. Breakfast spread is very good.”
“When we checked in, the reception Mr. Jeremy is very nice, thoughtful and funny, he also sent us to the lift. Ms Sara was also very polite. Beds were very soft as always, room was clean, with everything we needed. Breakfast was quite good, and we enjoyed their service very much.”
“B1的V28运动吧很赞，酒很不错。服务员很热情。应该是叫做张鹏的男服务员很热情，聊了很多，普及了很多酒的知识给我。就是感觉可以再热闹些，应该是酒店宣传力度不够，可以多宣传下。”
“Vengo sempre al Marriot Jw per i miei viaggi di lavoro. Riconosco il profumo di talco all’ingresso. C’e’ un ricco buffet ristoranti e bar, insomma una buona scelta per mangiare. In camera c’e una macchinetta del caffe’ con cialde nespresso che per un’italiana amante del caffe’ come me e’ veramente da apprezzare. La camera e’ grande e sempre pulita. Il personale gentile”