JW Marriott Hotel Surabaya
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- JW Marriott Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 5 years stays free of charge when using existing beds.
- One older child or adult is charged IDR 605000 per person per night in an extra bed.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that children under the age of 12 are not allowed in the Executive Lounge.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Spacious rooms and very comfortable beds. Good location.”
“great breakfast! great service! we will definitely come back again!”
“Spacious room with city view. AC & wifi are perfect. Comfy bed with lots of pillow. Even interior seems vintage, it has new linen & towels.”
“Staff was extremely helpful and courteous! The breakfast at lobby was AWESOME! Room was equipped with all the necessary items (washing machine, dryer, dish washer). Which we didnt have to wait for room service to clear or send our clothes to the laundry.”
“Breakfast and near to everywhere except its soo crowded”
“Room is spacious and clean. Bfast is awesome! alot of choices!”
“The room is very clean and comfortable. Friendly staff. Super good location, walking distance to Tunjungan Plaza Mall and just right in front of the hotel there's a famous local eateries called Rawon Setan.”
“Pool, Service, Food in particular breakfast. Room was good size and cleaned, made lovely elephant from hand towel. Kept our car undercover. ”
“The breakfast super nice! We love them so much, the variety spread and quality are awesome. The hotel room quite spacious, and they also have bath tub which is a very nice point. They have a big nice pool but we didn't have time to swim there. Next time we will be back :)”
“The bed is comfortable, the staffs are nice, It's located in the center of the city, close to a Mall and other Surabaya's signature destination. Food is good, definitely perfect for you wishing for room with a view :)”