Kaiserhof Hotel
politiques
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Billing/invoices
- Official invoices (for tax/billing purposes) are available at this property for business travellers.
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kaiserhof Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged RUB 1500 per night for extra beds.
- All children under 12 years are charged RUB 900 per night for extra beds.
- All children are welcome.
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Important Notice
- Russian citizens are required to present their national passport upon check-in. Children under 14 years old are required to have their birth certificate.<br><br>Please note that panoramic views are featured only is certain rooms of the Suite type and are subject to availability. Please state your preference for the suite in the Special Requests Box or by contacting the property directly upon booking.<br><br>Please note that Kaiserhof's guests enjoy free access to the Aqua Zone Water Complex and fitness area from 7:00 till 22:00. Children 10 years and younger can visit the aqua complex with parents until 16:00. Children older than 10 years can visit the aqua complex with parents until 22:00.<br><br>Guests receive a 10% discount in the Kaiserhof Spa.<br><br>Please note that visa support for foreigners is 800 RUB per person.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“very good for a Russian hotel. Perfect for westeners”
“- b-fast good, menu OK, small portions apart from the Burger...; - water dispenser on the floor of the hotel rooms - area around the hotel "nice"; - rooms OK, clean and sufficient; - service only in the restaurant good;”
“large breakfast selection, a great bar to have a drink and a bite. the hotel is situated in the heart of the city, with great view to pregolia river and view on the dome. nice for a stroll in the evening, and nice restaurants within walking distance. really great!”
“Good location (hard to reach at the moment due to road construction). Good room.”
“The hotel is situated close to Kaliningrad cathedral at the river with some tourist places like restaurants, shops, etc. To actually walk to the city center it is quite far, but you can take the public transport, which is available in plenty. The organization of a cab picking us up at the airport and another taking us to Rybachiy was done quickly and without any problems. Cabs were there on time. The room was comfortable, although we liked the room more that we had during our second stay and which was in the main building, not the neighbouring one.”
“The location of the hotel is quite nice at the river bank at a tourist street close to Kaliningrad cathedral. The room we had this time was at the main building and we liked it much better than the one we had during our last stay when we were given a room at the neighbour building. Rooms are clean and the beds comfortable. Staff was supportive in organizing taxi to the bus station in the morning.”
“The hotel is very centrally located, has a wonderful ambience and great amenities such as the pool, multiple saunas and spa. Great value for the price paid.”
“The spa facilities (sauna, jacuzzi, swimming pool) were included in the room price. The breakfast was superb.”
“The room against the river. The restaurant against the river, with very good food.”
“The Spa is great! The architecture and the restaurant room is nice”