Kempinski Hotel Mall of the Emirates

scores
  • Cleanliness
    9.2
  • Comfort
    9.1
  • Location
    9.2
  • Facilities
    8.8
  • Staff
    8.9
  • Value for money
    7.7
  • Free WiFi
    8.8

carte Hôtel
Ski
Ski school(Additional charge)
Ski storage
Ski equipment hire (on site)
Ski pass vendor
Ski-to-door access
Food & Drink
Bar
Snack bar
Chocolate or cookies(Additional charge)
Kid meals(Additional charge)
Special diet menus (on request)
Restaurant (à la carte)
Very good coffee!
Bottle of water
Wine/champagne(Additional charge)
Breakfast in the room
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Ticket service
Luggage storage
24-hour front desk
Concierge service
ATM/cash machine on site
Currency exchange
Tour desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Ukrainian
Filipino
French
Russian
Turkish
Dutch
Norwegian
English
Italian
Indonesian
Hindi
Arabic
Spanish
German
Cleaning services
Dry cleaning(Additional charge)
Trouser press(Additional charge)
Shoeshine
Daily maid service
Ironing service(Additional charge)
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Outdoor pool (all year)
Couples massage
Body wrap
Body Treatments
Facial treatments
Swimming pool
Spa/wellness packages
Spa lounge/relaxation area
Fitness
Neck massage
Massage(Additional charge)
Beauty Services
Body scrub
Make up services
Manicure
Waxing services
Infinity pool
Fitness centre
Hair cut
Hair styling
Hair treatments
Head massage
Hand massage
Foot massage
Fitness/spa locker rooms
Full body massage
Hair colouring
Back massage
Spa and wellness centre(Additional charge)
Spa Facilities
Personal trainer
Pedicure
Pool/beach towels
Pool bar
Outdoors
Sun terrace
Terrace
Parking
Free!Free public parking is possible on site (reservation is not needed).
Accessible parking
Secured parking
Parking garage
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre
General
Barber/beauty shop
Car hire
Allergy-free room
Mini-market on site
Newspapers
VIP room facilities
Gift shop
Non-smoking rooms
Soundproof rooms
Shuttle service (additional charge)
Facilities for disabled guests
Family rooms
Room service
Shuttle service
Designated smoking area
Air conditioning
Lift
Safety deposit box
Activities
Nightclub/DJ
Tennis court
Tennis equipment(Additional charge)
Skiing
Golf course (within 3 km)(Additional charge)

politiques

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • Free!One child under 12 years stays free of charge when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All further older children or adults are charged AED 240 per night for extra beds.
  • Important Notice
    • The hotel reserves the right to charge the first night upon booking to guarantee the reservation.<br><br>Please note that tickets to Ski Dubai only include access the Snow Park.<br><br>VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Kempinski Hotel Mall of the Emirates in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
  • Pets
    • Pets are not allowed.

Ce que les clients le plus aimé

“Stayed as mother and daughter on a birthday celebration trip. Stunning rooms and excellent service from all staff. Pool was lovely and location was great especially with the connection to the mall of the Emirates. Complimentary mini bar was a fab added extra as this is not the case in many 5 star hotels. Our room was upgraded to include a lounge was very spacious, bathroom was equipped with a large bath and shower and double sink. Loved this hotel would definitely return.”

, United Kingdom

“Amazing decoration was prepared in the room. As well we were kindly upgraded. Room appeared to be ready at 13:00 ( I understand it is not a must, but was pleasantly surprised). And the main thing for me, I do not like sweets. But the cake that was prepared for our occasion was SO delicious that I ate it all!!! I was unforgettable! Thank you for the pastry team!”

, Russia

“Hotel is good located. Renovated restaurant is nice and comfortable. Rooms good, in room dining table and chairs a bit out dated and not very comfortable.”

, Qatar

“I liked everything”

, Nigeria

“Great location in the shopping mall.”

, Australia

“I stayed 1 night at the hotel as I was planning a day of shopping, the property is connected to the Mall Of The Emirates with an easy access through the lobby of the hotel. I was upgraded from standard to suite room which was kind of them. The room is beautiful and modern, the bathroom looks luxurious and well equipped.”

, United Arab Emirates

“Nothing, I think this is my last time in Kempenski”

, Saudi Arabia

“Proximity to the mall and other attractions. very good service and excellent people all over the place.”

, Saudi Arabia

“great location and hospitality. got a free upgrade because I stayed there before. being next to the mall and the metro station is very convenient.”

, Saudi Arabia

“spacious rooms, luxurious interiors, great location, many amenities”

, Kuwait