Kunlun Hotel
politiques
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Kunlun Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- 12:00 - 00:00
-
Check-out
- 12:00 - 13:00
-
Children and extra beds
- Free!All further older children or adults stay free of charge for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- Free!All children under 16 years stay free of charge for extra beds.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
-
Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>For bookings with 3-or-more-night stay, the property will give one bag of yak jerky for each room.
-
Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“Location is great. Very close to restaurants and old city. Staffs are very friendly and help full.”
“Inside is nice, outside far from glamourous. Rated on the web as 4*, but on spot was 3*. Heating in the common spaces are not existing. English as usual existing. Paid finally more for a tibetan room as booked one was disappointing. No tel in the rooms. Only good point, intetnal design was beautiful especially my tibetan room”
“The room was good, clean and comfortable.Tea is available.”
“The size of the room, the little green house sitting area with fake fire place, location of the hotel.”
“The hotel was at a convenient location and the rooms were spacious. The room and the bathroom were clean. The manager was kind enough to provide a bus station pick up and an airport drop off. The western style breakfast was neat with vegetable, eggs, meat, bread, and various drinks including coffee, juice, and yak milk tea. The weather got cold, but there were a heater and an electric blanket in rooms and hot water was available all the time. (although I didn't know there was an electric blanket until the morning of check out)”
“The staff were extremely helpful and tried very hard to assist us with translation”
“chinese nice breakfast, pickup service from the airport, nice fireplace in the room”
“Very good rooms. Centrally located. Polite staff with some English spoken. Good design. An excellent staying in Shangri-la”
“The room was large and spacious. Kelly's service.”
“Our flight was delayed so we arrived one day later than our original plan. The staff modified the booking and didn't charge us at all the night we booked but forfeited. The gesture is very much appreciated. Some older comments mention that there was some issues with hot water/ shower. During our stay, there is no issue in this regard. It's just that after one takes a shower, ppl staying in the same room is recommended to take shower 20 mins after. This is not too much of a trouble.Staff are definitely friendly and welcoming. The decoration of the room also has a good taste.”