“Extremely kind staff. They could keep their quiet and kindness even with the many Russian tourists, who were super impolite and rough. The staff really went above and beyond, always accommodating every need and every request we had.”
“very clean hotel, people very friendly, a good Spa”
“An amazing hotel inside and out. Exception attention to detail Inc all the staff especially Ambra on reception who had the best customer service I have ever seen throughout our 5 days there's and in particular an awkward and rude couple who had arrived at the hotel, Nothing was too much trouble for her. Well done”
“.The spa was great, best breakfast we had in Italy in hotels”
“It was a beautiful stay. Perfect place and situation”
“Clean and modern hotel, spa area and rooftop pool very good. Landscaping around property stylish and modern”
“Very nice breakfast included. Friendly staff and we were lucky we could park in front of hotel.”
“It's amazing! 5 star! Service and staff and sensational! I lived in Montecatini Terme as a child and brought my family to see it. This accomadation was perfect! Central and easy to get to everywhere.”
“Bed was very comfortable, the room was spacious .. average size bathroom.. very good air conditioning Excellent Spa and rooftop pool .. breakfast excellent”
“I can see why this has 5 stars, relaxation to its perfection. Spa is a perfect start top the day before moving onto the roof top pool ! restaurant Francy is highly recommended during your stay, I had a 1Kg Tbone which was amazing with my partner enjoying the best lobster she had ever had! All the staff could not have done more to make it feel special. We will be 100% going back”