“There were cockroaches in the room and I don’t mean 1. I requested a quiet room for a handicapped veteran and they put us on the second floor with 2 hugs dogs across from us and never remedied the situation plus at night you would want to go outside.. the elevator kept closing on your arms”
“Cant honestly say there was anything that was a plus.”
“The staff was pleasant, and very good customer services. The bed was comfy.”
“Great breakfast if you wake up early enough. Nice staff, they helped me when I used the wrong card to pay for my room and they were able to get it fully corrected/ refunded by the next morning. The rooms were nice, clean and freshly remodeled. The price was decent for a 3 night 4-day stay.”
“Bed was comfortable and cleaning staff very helpful and friendly.”
“The free wi-fi, the proximity to Universal Studios, the room decor.”
“The room had been updated. Everything was beautiful and new. Locations was very close to Universal Studios.”
“The room was very very musty smelling, had to open the window to get fresh air in the room.”
“Staff member Karess was very pleasant and helpful.”
“We were there the week after the hurricane, the hotel was all cleaned up, the staff was friendly and the room was comfortable. Would choose this hotel again. Bonus, it is literally one stop light from Universal!”