“- The staff were really friendly - we missed breakfast on our second day because we thought it finished later, however they reopened the breakfast room just for us. -There is a small souvenir store in the lobby. - offer free coffee in the morning and iced tea at night in the lobby. - can book the hotel shuttle bus to take you to Gora station. - bedding was really comfortable - had our own private onsen - hotel was clean (probably due to no shoes allowed! - lockers available for shoes, or can be kept in suitcases) - provide adapters and phone chargers - large room (untypical for Most Japanese hotels)”
“It wAs a nice modern onsen with good access to train and bus. The food was good, English was enough for us to get points and questions across. We had a great time touring the area around the lake.”
“Beautiful Japanese style hotel, with the highest quality furnishings. Great Japanese breakfast, and extremely friendly and helpful staff. Location is also good, with plenty of small eateries in nearby proximity.”
“Gorgeously peaceful and felt very cared for. After a week in Tokyo we needed a little R&R and this hit the spot. The onsen was lovely - so good for sore muscles - and the beds were very comfortable. We treated ourselves to the dinner one night and had a lovely time. ”
“Staff are very friendly and helpful, for example, in providing us very useful transport information to the various sights or destinations. Appreciate shuttle service from hotel to agora station.”
“Such a gem, great spa, really helpful, great breakfast and super convenient!”
“Very relaxing. Great rooms and the outside spa is incredible. View is nice but pictures do not match website. You walk around hotel with no shoes which is great and they give you cool socks to wear. Onsen is beautiful and relaxing.”
“The room was great in a Japanese style. The prefix dinners were superb and so was breakfast. The staff were generally very helpful and polite.”
“Japanese style breakfast was amazing! Love the morning view when having breakfast in the restaurant. Outdoor onsen was amazing as well! Bed was so comfortable, room huge. However please be careful when taking the cablecar up to Naka-Gora station. you have to exit on your right side (facing the upwards direction). there's no short way to cross over to the right side if you accidentally get down at the wrong (left) side. you will end up having to wait for the next cable car to arrive to cross over. TAKE NOTE!”
“I booked the room with the private onsen and it was more than perfect! Room was big and clean and the beds were very comfortable. Breakfast was decent too!”